Legal

Refund Policy

Our returns and refunds framework, prepared ahead of the store opening.

Current status

No orders can be placed at this time, so no refunds apply. This page outlines the approach we intend to follow once the store is live.

We intend to offer a clear return window from the date of delivery for items in their original condition and packaging.

Approved refunds will be issued to the original payment method. Processing times depend on your bank or payment provider.

If an item arrives damaged or is not what you ordered, contact contact@redore.pro and we will resolve it at our expense.

This document is a placeholder and will be finalised before the store opens.